SiteHelpDesk - The Leading Help Desk Software

 

SiteHelpDesk   Features and Functions   A list of some of the many features and functions included with SiteHelpDesk    Sample Functions and Screenshots View some of the SiteHelpDesk screens for various functions   USERS: Call Logging Call Log Confirmation Call Log History   OPERATORS: Login Open Call Lists Call Update Features New Call Entry Tools Reports and Graphs Report Generator Admin and Configuration       NEXT STEP Try It! Download and trial the full product for 30 days.

Features:  There are a number of report summaries  Most frequent calls by categories and caller reporting Time tracking and recharging/ billing reports Call status summary reporting Call volume trend analysis SLA report for user specified periods Graphical analyses Query By Example report generator Enquiries and reports provide drill down into more detail and graphical representations with flexible selections.         DOWNLOAD A FREE TRIAL COPY   Do not hesitate to try all the functionality, or to contact us if you need guidance or assistance.

 

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