A list of some of the many features and functions included with SiteHelpDesk
Sample Functions and Screenshots
View some of the SiteHelpDesk screens for various functions
Download and trial the full product for 30 days.
There are a number of report summaries
Most frequent calls by categories and caller reporting Time tracking and recharging/ billing reports Call status summary reporting Call volume trend analysis SLA report for user specified periods Graphical analyses Query By Example report generator
Enquiries and reports provide drill down into more detail and graphical representations with flexible selections.
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Do not hesitate to try all the functionality, or to contact us if you need guidance or assistance.
HELP DESK SOFTWARE RESOURCE - FEEDBACK
The HelpDesk Software Resource Center