SiteHelpDesk - The Leading Help Desk Software

Operator New Call Entry

 

SiteHelpDesk

 

Features and Functions

 

A list of some of the many features and functions included with SiteHelpDesk 

 



Sample Functions and Screenshots

View some of the SiteHelpDesk screens for various functions

 

USERS:

Call Logging

Call Log Confirmation

Call Log History

 

OPERATORS:

Login

Open Call Lists

Call Update Features

New Call Entry

Tools

Reports and Graphs

Report Generator

Admin and Configuration

 

 



 

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Features:

Enter telephone support requests using rapid search facilities and click through on user names. 

On screen help is always  available from the ? button. Note: All help text may be edited with specific instructions.

Call Type Scripting can prompt operator with resolution or collect useful and relevant  information

 

 

 

 

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Do not hesitate to try all the functionality, or to contact us if you need guidance or assistance.

 

 

 

 

 

 

 

 

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